February 16, 2009

Tokyo@thetowers/ET Sushi - Emirates Towers (Excellent)

Sushi is one of my favourite comfort foods. In Dubai treating myself to a sushi lunch or dinner can get pretty pricey but a the Emirates Towers ET Sushi you can get a moderately priced, fresh and tasty meal. The service is a bit hit or miss if you're dinning at their busy lunch time. On the whole the service is always friendly and helpful.

February 8, 2009

Dean and Deluca - Souq al Bahar - (Excellent)

Dean and Deluca, located at the Souq al Bahar in Downtown Burj Dubai area, is an upscale grocery store based out of the United States. In the UAE however, the company has transfomed into more of a casual dinning experience. Dean and Deluca for me is the perfect place to have a light lunch with friends or pick up a quick late night dinner. Not only is the food at Dean and Deluca very tasty, the service is extreemly helpful and polite. Eventhough the decor of the restaurant is quite sanitary, modern, and cold, the service is warm and welcoming. If a customer would like to make a substitution in their food the staff make helpful suggestions. The team at Dean and Deluca always offer to bring your food out to your table if they think you'll have to wait around. And are always willing to go the extra mile to make their customers happy.

Al Fresco - Crown Plaza - (Mediocre)

One of my favourite laid back Italian restaurants in Dubai is Al Fresco, located at the Crown Plaza on Sheikh Zayed Road. The menu selection is great and the food quality has never disapointed. The only problem at Al Fresco is the speed at which the staff work.
I have dinned there on many occations and have noticed that if you sit outside you're likely not to see a server for a good 15 minutes at a time. And if you do decide to sit inside you're likely to have to hail down a waiter or waitress. No one will come ask if you are enjoying your food. But someone will always come to see if you would like to order more wine or another bottle of sparkling water.

Fonestatic - (Excellent)

Fonetastic is a phone repair company that provides amazing service for those customers who are on the go or just in a rush to repair their mobile phones. Earlier this week, the monitor on my cellular phone broke. I took the phone to a certified Nokia store, where they informed me that they have centralised their repair shop and are asking all clients to drop off their phones to a repair centre in Karama. Annoyed at the prospect of having to find a random shop in the middle of a very busy area of Dubai, I called my sister in law who had had very good things to say about Fonetastic a few months back. She had told me about their amazing delivery service, where they pick up your broken handset and delivery it to you after repair. Upon calling the company I was greeting in a kind manner and was proptly asked for my location and a conveniant time to pick up my phone. My phone was picked up in the afternoon. That evening I was called by one of Fonetastic's employees letting me know the cost of the repair, asking me if I'd like to go ahead with the repair, and the approximate time my phone would be delived to me. I agreed to the cost of the repair and my phone was delivered to me the next day. I was very satisfied with the service Fonetastic provides and I would recommend this company to anyone in the Dubai area.